Privacy · Data Protection

He Baji Privacy Policy

Your privacy matters to us. This page explains exactly what data he baji collects when you use the platform, why we collect it, how we store it, and what rights you have over your own information. We keep things straightforward — no legal jargon, just plain facts.

Effective Date: 1 January 2025  ·  Last Reviewed: June 2025
Our Commitments

How He Baji Protects Your Privacy

Six core principles that guide how we handle your personal data on the he baji platform.

End-to-End Encryption

All data transmitted between your device and he baji's servers is encrypted using TLS 1.3. Your login credentials, payment details, and personal information are never sent in plain text.

Secure Data Storage

He baji stores your personal data on encrypted servers with restricted access. Only authorised personnel can access player records, and all access is logged and audited regularly.

No Data Selling

He baji will never sell, rent, or trade your personal information to third-party marketers. Your data is used only to operate your account, process payments, and improve the platform.

You Control Your Data

You can request a copy of your personal data, ask he baji to correct inaccurate information, or request deletion of your account data at any time by contacting support.

Minimal Data Collection

He baji only collects the data that is genuinely needed to run your account and comply with legal requirements. We do not collect data for the sake of it or store it longer than necessary.

Breach Notification

In the unlikely event of a data breach affecting your personal information, he baji will notify you promptly via your registered contact details and take immediate steps to contain the incident.


01 Who We Are

He baji operates the online gaming platform available at he-baji.vip. When this privacy policy refers to "he baji", "we", "us", or "our", it means the operator of the he baji platform. He baji is the data controller responsible for the personal information collected through this website and the he baji mobile app.

This privacy policy applies to all users of the he baji platform, including registered players, visitors who browse the site without registering, and anyone who contacts he baji support. By using the he baji platform, you acknowledge that you have read and understood this policy.

This privacy policy should be read alongside the he baji Terms and Conditions and Responsible Gaming Policy, which together form the full agreement between you and he baji.

02 Data We Collect

He baji collects personal data in several ways — directly from you when you register or contact support, automatically when you use the platform, and from third-party payment providers when you make a deposit or withdrawal.

Information You Provide Directly

  • Full name as it appears on your National Identity Card (NID)
  • Date of birth
  • Mobile phone number
  • Email address (if provided)
  • NID number and a copy of your NID document (for verification)
  • Selfie photograph (for identity verification)
  • Mobile banking account details (bKash, Nagad, or Rocket number)
  • Any information you provide when contacting he baji support

Information Collected Automatically

  • IP address and approximate geographic location
  • Device type, operating system, and browser version
  • Session duration and pages visited on he-baji.vip
  • Game activity logs including bets placed, games played, and results
  • Login timestamps and login history
  • Referral source (how you arrived at he-baji.vip)

Information from Payment Providers

When you make a deposit or withdrawal via bKash, Nagad, or Rocket, he baji receives a transaction confirmation that includes your mobile banking number and the transaction amount. He baji does not receive or store your mobile banking PIN or full account credentials — those remain with your mobile banking provider at all times.

He baji never stores your payment PIN or password. All payment authentication happens directly through bKash, Nagad, or Rocket's own secure systems. He baji only sees the confirmation that a transaction was completed.

03 How We Use Your Data

He baji uses the personal data it collects for specific, legitimate purposes. We do not use your data for anything beyond what is described here without first obtaining your consent.

Purpose Data Used
Creating and managing your he baji account Name, mobile number, date of birth, email
Processing deposits and withdrawals in BDT Mobile banking number, transaction records
Verifying your identity before withdrawals NID copy, selfie, name, date of birth
Preventing fraud and detecting prohibited activity IP address, device data, game logs, login history
Providing customer support Account details, support conversation history
Sending account notifications and security alerts Mobile number, email address
Improving platform performance and game experience Session data, device data, game activity logs
Complying with legal and regulatory obligations All data as required by applicable law

He baji does not use your personal data for automated decision-making that produces legal or similarly significant effects on you, except where required by law or where you have given explicit consent.

04 Legal Basis for Processing

He baji processes your personal data on the following legal grounds, depending on the purpose of the processing:

Contract Performance

Most of the data processing he baji carries out is necessary to fulfil the contract between you and he baji — that is, to operate your account, process your transactions, and provide the gaming services you signed up for. Without this processing, he baji cannot provide its services to you.

Legal Obligation

He baji is required by law to verify the identity of its players, maintain transaction records, and report certain activities to relevant authorities. Processing carried out for these purposes is based on legal obligation and cannot be opted out of.

Legitimate Interests

He baji processes some data — such as device fingerprints and login history — on the basis of legitimate interests, specifically to detect and prevent fraud, protect the security of the platform, and improve the user experience. He baji has assessed that these interests do not override your privacy rights.

Consent

Where he baji sends you promotional communications or uses optional cookies, this is done on the basis of your consent. You can withdraw consent at any time by contacting support or adjusting your cookie preferences.

05 Data Sharing and Third Parties

He baji does not sell, rent, or trade your personal data. We share data with third parties only in the limited circumstances described below.

Payment Processors

He baji shares the minimum necessary information with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers have their own privacy policies and are responsible for the data they hold on their own systems.

Identity Verification Providers

He baji may use authorised third-party identity verification services to confirm your NID details. These providers are contractually bound to use your data only for verification purposes and to maintain appropriate security standards.

Legal and Regulatory Authorities

He baji will disclose personal data to law enforcement agencies, regulators, or courts when required to do so by applicable law, or when he baji reasonably believes disclosure is necessary to protect the rights, property, or safety of he baji, its players, or the public.

Business Transfers

In the event that he baji's business is acquired, merged, or transferred to another entity, your personal data may be transferred as part of that transaction. He baji will notify you before your data is transferred and becomes subject to a different privacy policy.

He baji will never share your personal data with advertisers, data brokers, or any third party for marketing purposes without your explicit consent. If you receive unsolicited marketing claiming to be from he baji, please report it to [email protected] immediately.

06 Cookies and Tracking

He baji uses cookies and similar tracking technologies on he-baji.vip to make the platform work correctly and to understand how players use the site. Here is a breakdown of the types of cookies he baji uses:

Essential Cookies

These cookies are required for the he baji platform to function. They keep you logged in during your session, remember your language preference, and ensure the site loads correctly. You cannot opt out of essential cookies without stopping use of the platform.

Analytics Cookies

He baji uses analytics cookies to understand which pages are visited most, how long players spend on the site, and where technical errors occur. This data is aggregated and anonymised — it is not linked to your personal account. Analytics cookies can be disabled without affecting your ability to use he baji.

Security Cookies

He baji uses security cookies to detect suspicious login attempts, prevent cross-site request forgery, and protect your account from unauthorised access. These cookies are essential and cannot be disabled.

He baji does not use third-party advertising cookies or tracking pixels. No advertising network has access to your browsing behaviour on he-baji.vip.

07 Data Retention

He baji retains your personal data for as long as your account is active and for a period after account closure as required by law or legitimate business need. The table below summarises our standard retention periods.

Data Type Retention Period
Account registration details Duration of account + 5 years after closure
Transaction records (deposits and withdrawals) 7 years from transaction date
Identity verification documents (NID, selfie) Duration of account + 5 years after closure
Game activity logs 3 years from date of activity
Support conversation records 3 years from date of conversation
Analytics and session data 13 months from collection date

After the applicable retention period, he baji will securely delete or anonymise your personal data so that it can no longer be linked to you. If you request account deletion before the retention period expires, he baji will delete all data that is not required to be retained by law.

08 Your Rights Over Your Data

As a he baji player, you have the following rights regarding your personal data. To exercise any of these rights, contact he baji support via live chat or email at [email protected].

  • Right of Access — You can request a copy of all personal data he baji holds about you. He baji will provide this within 30 days of your request.
  • Right to Rectification — If any of your personal data held by he baji is inaccurate or incomplete, you can ask us to correct it.
  • Right to Erasure — You can request that he baji delete your personal data. This right applies where the data is no longer needed for the purpose it was collected, subject to legal retention requirements.
  • Right to Restrict Processing — You can ask he baji to stop processing your data in certain circumstances, for example while a dispute about accuracy is being resolved.
  • Right to Data Portability — You can request your personal data in a structured, machine-readable format so you can transfer it to another service.
  • Right to Object — You can object to processing based on legitimate interests. He baji will stop unless it can demonstrate compelling legitimate grounds that override your interests.
  • Right to Withdraw Consent — Where processing is based on consent, you can withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.

He baji will respond to all data rights requests within 30 days. In complex cases, this may be extended by a further 60 days, in which case he baji will notify you of the extension and the reason for it.

09 Children's Privacy

He baji is strictly an adults-only platform. The minimum age to register and use he baji is 18 years. He baji does not knowingly collect personal data from anyone under the age of 18.

If he baji discovers that an account has been registered by a person under 18, the account will be closed immediately, all balances will be forfeited, and any personal data collected will be deleted as soon as legally permissible. If you believe a minor has registered on he baji, please contact [email protected] immediately.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms including he baji. He baji supports all efforts to keep gaming away from underage individuals.

10 Security Measures

He baji takes the security of your personal data seriously. The following technical and organisational measures are in place to protect your information:

  • TLS 1.3 encryption for all data in transit between your device and he baji's servers.
  • AES-256 encryption for sensitive data stored in he baji's databases.
  • Multi-factor authentication options for player accounts.
  • Regular security audits and penetration testing of the he baji platform.
  • Strict access controls — only authorised personnel can access player data, and all access is logged.
  • Automatic session timeouts after a period of inactivity to protect your account if you forget to log out.
  • Real-time fraud detection systems that flag unusual account activity for review.

While he baji takes every reasonable precaution, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your he baji account and never share your login credentials with anyone.

11 Updates to This Privacy Policy

He baji may update this privacy policy from time to time to reflect changes in the platform, applicable law, or industry best practices. When material changes are made, he baji will notify registered players via their registered mobile number or email address at least 7 days before the changes take effect.

The effective date shown at the top of this page will be updated with each revision. We encourage you to review this policy periodically. Continued use of the he baji platform after the effective date of any revision constitutes your acceptance of the updated privacy policy.

If you disagree with any change to this privacy policy, you may close your account before the change takes effect. Any remaining real-money balance will be returned to your registered payment method, subject to verification requirements being met.

12 Contact He Baji About Privacy

If you have any questions about this privacy policy, want to exercise your data rights, or have a concern about how he baji handles your personal information, please get in touch:

  • Live Chat: Available on every page of he-baji.vip, 24 hours a day, 7 days a week.
  • Email: [email protected] — privacy-related requests are handled by a dedicated team member.
  • FAQ: Visit the He Baji FAQ page for quick answers to common privacy questions.

He baji aims to resolve all privacy-related queries within 30 days. If you are not satisfied with the response, you have the right to escalate your complaint to the relevant data protection authority in your jurisdiction.


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